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Mediation - what is it and for whom?
Mediation is a voluntary and non-judicial procedure for constructive conflict resolution and can be applied in various private and commercial sectors:
Marital conflicts
Neighborhood disputes
Divorce, separation and maintenance disputes
Problems at Work (bullying etc)
In organizations and economics, for example: team conflicts, conflicts between management and employees, or in conflicts between contractors
The conflicting parties develop and achieve
with the assistance of a mediator, who is neutral
independently and on a voluntary basis
in direct conversation
an own conflict resolution
and conclude this in a binding contract.
The conflict resolution will meet the needs and interests of the parties, without a win-lose but rather with seeking a win-win solution that is acceptable to all parties. This separates mediation from the court process where there are winners and losers and the parties have no influence on the verdict.
My partner and I have many years experience in the business (he, department manager and Certified Project Director) and therapeutic (me) area. Even if mediation is not therapy, of course, you benefit from my experiences in the educational and social activities in the fields of litigation. Depending on the focus of the job - commercial or private sector - we are working individually or in teams. We are committed to the European code of conduct on mediation, which requires, among other things, that complete impartiality of the mediators will ensure that an amicable agreement between the parties is achieved, and a complete confidentiality is maintained.
Link to the European Code of Conduct: http://ec.europa.eu/civiljustice/adr/adr_ec_code_conduct_en.pdf
More on mediation on Wikipedia:....... http://en.wikipedia.org/wiki/Mediation
What and How ...:
The parties determine in the mediation itself, which issues they want to talk about. We help them to get back into a process of mutual listening and understanding, and to develop independently solution options.
Mediators are responsible to encourage and support the process of an understanding between the parties. They are using special methods for the procedure during the mediation, but do not have own decision making powers.
The parties themselves are responsible to represent their interests and express desires adequately. They will be supported if necessary by the mediator. For the options and solutions found by the parties they themselves are responsible.